Returns & Exchanges
At Rizos Curls, we want you to love your curls and your results; if you are not completely satisfied with your purchase, we offer a 30-day window for returns and exchanges on most products.
Return Process
- 1.Initiate Your Request
Visit our online returns portal with your order number and zip code to select the items you wish to return or exchange.
- 2.Prepare Your Package
Securely pack your items in their original packaging and attach the prepaid shipping label provided via email.
- 3.Ship It Back
Drop off your package at any authorized carrier location; please ensure the tracking number is scanned for proof of shipment.
- 4.Receive Your Refund
Once our warehouse receives and inspects your return, we will process your refund to the original payment method within 7-10 business days.